What is responsible gaming and why does it matter?
At bbgg, we believe online betting and gaming should be purely a form of entertainment. But when gaming gets out of control, it can cause serious problems in your personal, family, and financial life. Responsible gaming means enjoying the experience within your means and limits — not chasing losses with bigger bets, and keeping your family and loved ones in mind when making decisions.
Bbgg wants every player to have a healthy and enjoyable experience. That's why we provide multiple tools and support options to help you track your gaming habits and make it easy to seek help when needed.
Keep in mind: The minimum age to play at bbgg is 18. Account creation and betting by minors is strictly prohibited. We verify this through identity verification.
Responsible gaming isn't just for you — it's for your family too. When you play in a healthy way, the people you care about are better off. bbgg wants your gaming to be a joyful part of life, not a source of problems.
Recognize the signs of problem gambling
Many people don't realize they are heading toward addiction. If you notice the following signs, it's important to take them seriously. bbgg always encourages honest self-assessment:
- Repeatedly betting more in an attempt to recover lost money
- Spending beyond your set budget or betting with money meant for bills or rent
- Being unable to stop gaming, or feeling agitated and irritable when trying to stop
- Hiding your gaming habits from family and friends
- Neglecting work, studies, or family responsibilities to focus on betting
- Taking out loans or borrowing money from others to place bets
- Feeling restless, depressed, or anxious when not gaming
- Feeling a strong urge to keep playing after a win
If two or more of the above signs appear regularly, contact the bbgg support team without delay or seek advice from a nearby mental health center.
bbgg Safety Tools
Bbgg provides a range of effective tools to help maintain a responsible gaming environment. Use these tools to keep your gaming habits healthy:
Deposit Limit
Set your own daily, weekly, or monthly deposit cap. Once the limit is reached, bbgg will not accept further deposits.
Session Time Limit
Decide in advance how long you will play. After the set time, bbgg will automatically send you a notification.
Cool-off Mode
Take a temporary break — from 1 day up to 6 weeks. During this period, your account will be suspended from betting.
Self-exclusion
Keep your account closed for 6 months to 5 years, or permanently. This cannot be reversed during the active period.
Loss Limit
Set your own limit on how much you can lose before betting is stopped automatically.
Gaming History Review
View your full betting history at any time and analyze your own patterns.
How do I activate the protection tools?
Activating safety tools at bbgg is simple. Just follow these steps:
Log in to your account
Log in to your bbgg account and click the profile icon in the top right corner.
Go to "Responsible Gaming" Settings
Go to your profile menu and click on "Responsible Gaming".
Choose your preferred tools
Choose from deposit limits, session time, cooling-off mode, or self-exclusion — whichever you need.
Set and Save Your Limits
Set your limits as preferred. Changes take effect immediately.
Notify Support Team (Optional)
If you need help, our 24/7 support team is available to walk you through the settings and get them set up for you.
Decreasing a limit takes effect immediately. Increasing a limit requires a waiting period of 24 to 72 hours — this protects you from making impulsive decisions.
Build Healthy Gaming Habits
Responsible gaming is more than just tools — it's a mindset. bbgg recommends a few simple habits to keep your gaming life healthy and enjoyable:
Bbgg recommends one simple rule: "Can I afford to lose this amount?" — if the answer is no, don't place that bet. Winnings are a bonus, not a return on investment.
Protection of Minors
Bbgg strictly prohibits anyone under 18 from participating in any form of betting or gaming. We enforce this policy with the following measures:
- Age verification is mandatory at the time of registration.
- Accounts flagged as suspicious may be asked to complete additional identity verification.
- If verification fails, the account will be permanently closed.
- Use of an adult's account by a minor is strictly prohibited.
If you have children or teenagers at home, we recommend using parental control software (such as Net Nanny or Qustodio) on their devices. bbgg's site can be added to the blocklist of these applications.
Help & Advice
If you feel that gaming is causing problems in your life, don't face it alone. bbgg's support team is available 24 hours a day, 7 days a week. Contact us:
Chat with our team directly — the fastest way to get a response.
Email us at [email protected]. You will receive a response within 24 hours.
For specialist advice on gaming addiction, contact a nearby mental health center or the national mental health helpline. Seeking professional help is not a sign of weakness — it takes courage.
Bbgg guarantees that seeking help will never negatively affect your account or personal information. We are here for you.